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Customer Testimonials Very fast turn around,
freight is very reasonable, they answer queries promptly, prices are excellent,
their Specials are amazing! Thanks again for the great
service Luke, delivered within 2 days all complete & correct, pleasure doing
business with you regards. Keep up the good work. I
will be back to purchase more tools etc. Have already recommended this site to
others. Cheers. Great Customer Service -
Thanks Good communication and
follow through with the order. I was happy to receive an e-mail telling me the
product had been sent. Good service to a remote area in Queensland. Will use
your company again. The only suggestion I have
is simply... Keep up the excellent work you guys do. Always a pleasure doing
business with you... It is so expensive to send a
half decent gift from the UK considering the rip off shipping charges we have to
pay so shopping 'locally' meant I could buy better. I found the web site easy to
access and the brand choices excellent. When my wife finds out about this web
site it will be yet another web site that she bands e from, well done guys. Great stuff. No improvement
needed. I'll definitely be back, if I need anything else. Very user friendly site,
received well packed goods within a couple of working days. Well Done. Looked up the item at a
number of sites. Yours was the best price. The goods arrived extremely quickly -
very happy with the service. I found Just Tools very
convenient. I was looking for a present for my husband and had called a couple
of well known hardware stores looking for this particular product but they did
not stock it. I am completely satisfied
with my experience with Just Tools. It was too easy to find and select the
product I was interested in, Brilliant! had the tool in
under 24hours delivered to country Victoria. Always a pleasure dealing
with you guys. Quality brand tools at good prices and always quick service. I love the fact that you can
pay via direct debit!!!!!!!!!!!!!!!! Second time purchasing from
Just Tools. 100% satisfied. I found it pretty good to
use. I'm familiar with your organisation, I've been a customer for over twenty
years. First class service in every
way: prompt and courteous email responses, which took the time to tell me how as
a UK customer I should place my order & outlining custom postage costs. As a retired auditor with
extensive inventory experience I would like to congratulate Just Tools for a
first class web site, delivery emails and the best packaging of product for
delivery that I have ever Website is easy to navigate
and service has been excellent. You guy's were very helpful,
delivery to the ACT over night and the price was excellent. Thanks Very happy with the dispatch
time. l picked it up from the post office before I received the email. Keep up
the good work. Easy to deal with. Very Very
fast delivery! Great communication. Thanks. I am very satisfied with the
service from JT, despatch of my order was prompt (same day) and your freight
carrier enabled me to find the eta of my order and arrange my day accordingly.
As a person who has done a
SERIOUS amount of online shopping, I found purchasing from Just Tools a hassle
free transaction.... Quick & Prompt service. Great service got what i
needed at a good price, service was fast I would highly recommend Just Tools for
all you needs, what an easy way to shop thanks guy's. Fast - efficient. I am a
returning customer who purchases small things usually - not a big player but am
pleased with the service and speed. Very pleased with the
product, the price of same, the delivery time despite the postal strikes. I am a
happy customer and will give you priority for future tool purchases. I have found your service to
be excellent. I don't believe you could
improve on your service, sent on Friday received on Monday, Many thanks. Excellent product range,
delivery was very efficient, received parcel within 2 working days of order.
Description of product was excellent. Very helpful, Great pricing,
Easy to deal with and very fast postage turn around. Just easy to do business
with, the way it should be Thanks for the great service
and good value price. Communication was fantastic with fast replies to any
questions I had. Fantastic buying experience,
couldn't have asked for faster postage, especially over the Christmas period. Absolutely fantastic! I have
a Metabo drill at half the retail price I would pay anywhere else. It was
shipped the same day that I Friendly co-operative staff,
super fast despatch time You guys have a fantastic
service. It would be hard to improve. Very happy. Super fast postage. Very easy to navigate web
site. Postal service good, payment process straight forward, email response
regarding order and despatch excellent and goods received in perfect order. Arrived safely at Cromer NSW
this morning, 2 days after ordering. Your doing a good job I have
no problem with your website all the best Thanks for the wonderful
service and fast postage will purchase more tools in the future. Also good
prices. Your shop is great I have
shopped here before and will shop again as it is so easy and honest I found the service
excellent, my order was acknowledged immediately. Great business, keep it up.
I work in the CBD and Sth Melbourne never been in the store. Have told many many
of my colleagues to check Only to say that the staff
are very helpful & friendly which made the transaction a very pleasant process. Just a big thank you for
good service and fast safe delivery of goods. Keep up the good work. Excellent service, product
arrived in 5 days to country WA. Great price!! I found the service
excellent, my order was acknowledged immediately. Great business, keep it up.
I work in the CBD and Sth Melbourne never been in the store. Excellent service and fast,
next day delivery. Good website with easy to
find items and great service at a great price. Goods delivered by 10:00am
on the morning after I received the dispatch email. Excellent service. The I found the Just Tools
website quite easy to navigate. Found the Item I was looking for without issue. Ordered the item on Friday
at 5pm - it was delivered to a distant country town Tuesday morning at 10:00am.
You can't beat that !!! I have ordered a few items
over the years. Your service is always good - AND including the delivery time
which is always great! Requested info Saturday
received response by 10 am Monday (Excellent) All Quick and easy to use
website. Ordering was easy and when the items weren't in stock I wasn't charged
extra postage. Happy with how quickly I
received my tools, wouldn't mind being able to compare prices in regards to
clean skin tools and how much the tool would be with batteries and charger. The fastest and best service
I've ever had. Thanks! I ordered yesterday and you
have dispatched today. Very impressed. Thank you. Really happy with the
service and product. Wasn't able to get these products in Canberra so will be
using this website from now on to Very good service from these
guys Just Tools, ordered pressure cleaner Friday afternoon and it arrived in
Lismore northern NSW Tuesday midday. Excellent fast service, made
it easy for a person who knows nothing about tools to get the perfect one for
Christmas pressie. Cheers! Very good tool shop to deal
with, easy to use website and payment methods. Will be back to buy some large
shifters and gear spanners. All happened with no fuss-
well done! Very good service and
received goods same week. Find the service A1 will
shop again Prompt delivery, and
efficient email confirmation of order. Good quality items received. Would
definitely use this supplier again. After visiting my local tool
warehouse I was frustrated they only had a limited range of cordless drills and
not the particular one I wanted. Speedy delivery, great
service. Great to see customer care I
will always trade with you now. Excellent service always
very helpful, staff are wonderful. I really appreciated the
opportunity to buy from you guys. Excellent price, service and even the with
compliments note was The tool I was looking for
was hard to find in a retail store, Just Tools not only had what I was looking
for but delivered it quickly and without any issues. I would just like to say how
happy I am with the product and the prompt delivery. Thank you. Good job guys delivery speed
was excellent! Great website, descriptions
are good, prices are good, delivery was lightning fast, great all round
experience, will buy again. thanks Was very easy, good arrived
safe and sound with no fuss. Great range of products and brands to choose from Excellent service - thanks Much appreciated guys, being
on the opposite side of the country (WA) I thought there might be some small
issues but can't fault anything - from the easy to navigate web page, purchasing
the gear and the Was very easy, good arrived
safe and sound with no fuss. Great range of products and brands to choose from Quick postage. Good
communications. Easy to find products. Great website. Easy to find
products, heaps of info and easy to transact. I have purchased before and
returned because of you excellent website and the fact I can call before
purchase and speak to your great Very quick turn around from
ordering to when the shipment was sent, easy to use website and quick delivery
to me. Neat website - easy to use.
Great range of products. Great website its like going
to my Local Bunnings store on my computer! First class service -
congratulations. I wouldn't mind getting emails from time to time about products
that are being on special out or being discontinued. Good website easy to find
what you are looking for. Great service and delivery
system. Thanks for having a great range of tools on one site. Easy to order the product,
quick response for dispatch. Hope for prompt delivery. Goods received as ordered
and in good time. Your service is excellent and I will deal with you again if
the need arises. Purchase was very straight
forward and efficient. Goods arrived promptly. Very happy with transaction It was great. Finding Arlec
et668 and Arlec 669 is impossible to buy in Australia. It was great to find it.
Very easy way to shop for
specific items. Certainly saved some time in the running around I would have had
to do. Great price too. My order arrived this
morning, thank-you, well packed and with the tax invoice. Charlie was most helpful.
Cheers mate. Very Good service Indeed. Very happy and easy to get
what I wanted. Thanks The usual friendly,
efficient service Hi - I'd just like to say
how pleased I was with your service and delivery. The items were extremely well
packaged and the delivery time was super quick. Great site - easy to
navigate - good range of products Did not use website except
for payment. This was straight forward as you provided the link. Very efficient.
As for payment method all except Money Order are easy. A good dependable and
reliable friendly service offered. As we don't live near cities or towns we rely
on the service and price competitiveness. Very prompt service, thanks
:) Hi there, I am not very
confident purchasing goods over the net but purchasing from Just Tools was very
easy, reliable and fast. No hassle purchasing, good
service & price Excellent service and
communication. Excellent, timely service. A
pleasure to deal with, i.e. no frustrating delays in processing and delivery. Just Tools has a very
extensive range at competitive prices. Usually my first port of call for
something I need. This was a very good way to
purchase tools. I found the website easy to navigate and payment was very easy
with lots of payment options available. Your web site was easy to
navigate. I am absolutely blown out of the water by these products in a value
for money sense, the level of Very easy transaction and
fast service. Glad to have found your website. Will go straight there in future. Very happy with product and
service, Thank You. My first transaction with
you was easy and problem free and your response was prompt, thanks Processing of my order and
the quick delivery was most impressive. All arrived , well packed ,
cheers 4 the catalogues also , so much easier and more convenient that driving
to a tool shop only to find they don't have what your looking for . Good customer support. Good
range of products and prices. Prompt delivery. This is the best tool site
that I have had the pleasure of browsing & I can't honestly see any way to
improve things. Very happy, order was
dispatched PDQ. Thankyou. Keep the prices down, the
service up and you have my business and any referrals I make to the local expats
in South East Asia. Great product, prompt
dispatch, well packaged - just an excellent, hassle free purchasing experience
really. Good stuff - many thanks. Service was excellent. Very professional
transaction - goods well packaged - speedy delivery. There is no need to make
any adjustments to your service. Great servise guys thanks be
using u again. It was fantastic to work
with Luke as even though navigating and ordering through the website was fine I
needed to change my shipping needs as I had an urgent requirement for the
products. Good service good post costs
and well packaged. Ordered on Friday and
delivered Monday morning in Adelaide, impressed with service. I would just like to say
thanks for the great service. Very good service overall.
My nephew is very pleased with the drill and has reported back "all well" after
it's first use. I think your web page is
very good and easy to navigate. Late Sunday night I bought
and paid for my tools on the Just Tools website. Then I received an email
telling me my purchase had been despatched. Thursday morning I had the tools in
my hands! Great service, rapid
delivery! I was impressed at how
quickly I could find the product, and even more impressed with the communication
and speed of delivery. I've bought a few items
recently from Just Tools. I've bought a few items
recently from Just Tools. Great service - quick turnaround, good pricing & items
as described. YOUR WEBSITE IS BY FAR THE
MOST COMPREHENSIVE TOOL WEB SITE I HAVE COME ACROSS AND FOUND YOUR STAFF VERY
HELPFUL AND KNOWLEDGEABLE. Good price on stocked item
with quick dispatch. Cheers. Nothing to add. Keep up the
good work . My first purchase but definitely not my last. How easy is it !!! Quick delivery with up to
date information. Extremely well packaged. Excellent pricing compared
to many other stores (retail AND online). Other store wanted $410 for this
torque wrench and Just Tools had it for $280. Service and delivery time was
excellent. Great deal, FAST delivery,
Highly recommended retailer. Cheers! Great service, very
competitive prices and good communication. Fast, easy and efficient
transaction. Recommended. Thanks for the easy
transaction. Easy transaction & Good
prices no problems, will be back. I found it very easy to
navigate, secure and great to use. I will definitely be back! Thanks very much for your
great service. I will certainly come back. So good to find people to rely on and
know you be treated well. Best regards, John Very happy with the great
service and fast delivery - thanks for investigating my query on cordless
charger for a Bosch saber saw Fast ,efficient and am
pleased with the Aust post tracking system that was provided and that the
courier , rang when no-one was one to find out where to leave the item. SeAfter a week I did not
received my order; rang the sale consultant and everything went fine. The sale
consultant rang me-back to tell me that the item went in dispatch...got the item
the next day. Very quick and easy was very
surprised how quick it came in the mail. very happy. will buy online again or go
to the store. Easy to use and navigate, a
great selection of products and well priced, thanks. Fantastic service and very
quick dispatch!! Very Happy and will definitely shop again. I am very pleased with the
whole experience of dealing with Just Tools. The website was easy to navigate
and when dealing with head office I found the staff on the other end of the
phone most helpful. I received my order promptly and it was well packaged. thank
you. With the large range of
stock, it took a while to find what I was after but once I found what I was
looking for, it was so easy to order and pay for the item. I also appreciated
the email letting me know to expect it in the post. Very happy with service and
communication. Much appreciated. Service and Price was very
good. Thanks for the excellent
service ,I live and work in a fairly remote area of NT (no hardware store) so
your business is the best way for me to get tools etc. Your service was excellent,
pity I can't say the same for the Australia Post courier, I could have walked
from South Melbourne to Ballarat quicker, But they're not as expensive as some
others so I guess I shouldn't complain too much. Quick, prompt and
efficient....very satisfied. Keep up the good work and
thanks for your prompt dispatch after a direct deposit.
You accepted my phone call and
really gave me all the information and your service was exceptional. Even though
I am in Qld I will be purchasing all my wood working material from your company
and will recommend your service and prices to my work mates here in Nth Qld.
Cannot speak any higher of the service I received from your company. Fantastic, helpful service.
Interstate delivery next day!! Beats Bunnings by a country mile in price and
service. Thank you! Just a quick thanks: Thank
you so much for your help with my partners 11 years anniversary present. I
appreciate you advice. It was great to see that an
Australian shop with so much to choose from. The only place where I could find
the cable bit made by Milwaukee. Great service, quick
delivery. Finally a company that delivers exactly what they say they are going
to deliver. Will certainly use "Just Tools" again. Great items at great prices
with quick delivery & reasonable postage costs. Excellent service and prompt
delivery, will definitely use again First time dealing ordered on
Thursday afternoon received Friday and cheap postage .. went super smooth ( same
bits i saw for 80 ex gst on other websites). Great range. I had been
looking for the items I bought for ages and no one seem to be able to get them
for me. I found your site on the net and you had exactly what I wanted and at a
good price. I have ordered things through our local tool supplier (Bunnings) and
after paying upfront, have waited over four weeks (and several visits to the
store) to be told that they can't get what I've ordered.
Product was easy to order and I
received the goods through the post in less than twenty four hours from
ordering. Thank you for the great service. First time dealing ordered on
Thursday afternoon received Friday and cheap postage .. went super smooth ( same
bits i saw for 80 ex gst on other websites). It's great to see an
Australian Company that is smart enough to have a world standard easy to use
Website. I will be a repeat customer. It was a bit difficult to find the
accessory belts for the power file. Haven't purchased tools on
the net before and prefer using local stores. Item required no longer generally
stocked [Triton] but located at Just Tools. Ordering, payment was easy with
prompt delivery. Great service and fast
shipping thankyou very very happy. Superior service - Thank you. The proof is in the pudding -
I came back for another purchase. Thank you so much for an easy
transaction. I had left getting a birthday gift for my father to the last
minute, and you still managed to get the tool box out to us on time (and cheaper
than anywhere else)! Quick and efficient ! Great service received
shipped email and received order the next day. Very good response, quick
delivery, great company to deal with. Very easy transaction.
Excellent communication and advice given was first class. Pricing was very
competitive. I would be happy to recommend to my business associates and
friends. Site navigation was easy,
purchasing was easy and delivery was much faster than I had expected. Prices are
very good and when I rang with a query I received the required information with
no fuss. I will be sure to use this site again. Very pleased with your web
site and quick service, and will be visiting your site regularly for future use.
Thank you. Great speedy service. Very easy to use online
ordering. Online ordering easier than shopping in person. Good communication
through email on the dispatch and payment. Fast delivery. Will use again. Had a bit of trouble actually
making the purchase as I am unfamiliar with the "Add to cart" thing but that is
just because this is only the second thing I have ever purchased on line. I only used the site on a
very limited basis from England to buy Gift vouchers but have found the site
easy to use. Your response time so far has been very good. Very easy to deal with and
fast delivery. Great service and easy
payment options. I am very happy all round. Good feedback on status of
order. Well packaged goods. Fast delivery , competent
friendly staff , thanks guys. Thanks, I like your approach,
and efficiency. All the best. I wish to include in the
customer feedback that I was impressed with the speed in which my order was
handled. The product was ordered over the internet and the whole process was run
very smoothly and quickly compared to a lot of other internet product orders.
Kind regards. My biggest issue is trying to
get spare parts for any of my Power tools. Suffice to say your response to my
email was great and the link idea is great. Great service - Well
organised, professional and dependable. Keep up the good work. I really appreciated how fast
Charlie returned my phone call and was very helpful and patient with regards to
every question I asked. Found staff very helpful when
calling with enquiry regards my order. Good reliable service. Excellent communication, your
fast response and ability to know where things were at, was impressive. Great service and very quick
delivery Thank you. Excellent very prompt
service, genuine spare part as described! Exceeded expectations so much - that
will gladly buy from again. Awesome Range of tools
Automatic system replies great to confirm your message/order has been received.
Faster then expected delivery time. Goods received today.
Excellent service, Thank you. Awesome Range of tools
Automatic system replies great to confirm your message/order has been received.
Faster then expected delivery time. Great service. I would like
to see all Australian shops operating like yours. Thanks a lot. Purchasing online was easy
and fast. Will use again and recommend to others. Excellent communication.
Received goods at front door within 24hrs. Just Tools, in addition to
fair and reasonable prices, delivered my product efficiently and promptly. I
will happily deal with them again in the future. Great way to buy Tools than
having to trapse through Bunnings. Thank you My purchase was well packaged
for postage, it was despatched promptly. Good service, thank you. The information presented on
the different high pressure washer models was excellent, and allowed a good
decision on which model best suited my purposes. Great range combined with the
best prices I could find, keep it up. The website was very easy to
navigate, find my particular item, order and pay using my credit card. The
parcel arrived promptly with absolutely no hassles. Thank you. Very happy with the speed of
service and freight cost considering my location from your company. Quick and easy ordering and
delivery. Will be buying from here again.... Very easy to find your way
around. Excellent response. Thank you for the great
service. I have bought a few items
over recent years, on each occasion I have been able to find the item and prices
generally are competitive but most importantly the goods have been sent early
and received promptly. Very speedy and efficient
service. Extremely happy, thank you very much it was a pleasure doing business
with you and will definitely purchase again. Kind regards I am extremely happy with the
products/price/delivery and service I have received from Just Tools. I will
definitely deal with you again very soon. Easy to order and affordable
quality tools. Helpful staff. Delivery was exceptionally
fast. The sanding belts I ordered arrived before I even had time to take a
break! Thank you. Great and easy to use and the
delivery time was excellent. Items well priced very well
organized site . Efficient and fast delivery 2
day turn around....thanks. Very prompt delivery and
excellent product at best price. Highly recommend. Thankyou sincerely. Very courteous and helpful.
Very happy with the product provided, would certainly use and recommend your
company in the future. Fast and reliable service.
10/10 Fast efficient dispatch. Will
deal with again. thanks again for the good service. regards Many thanks guys, will
definitely use your service again. Cheers Very efficient and easy to
use website. EXCELLENT & QUICK SERVICE,
WILL RECOMMEND YOU TO EVERYBODY. IF I NEED ANY TOOLS I KNOW WHERE TO LOOK NOW.
WELL DONE. Very happy with navigating
the website. Payment process was efficient and delivery very prompt. I bought
the dustbuster for our workplace on a corporate credit card so a compliant tax
invoice is required. I had the tax invoice within seconds of submitting my order
- excellent! Brilliant service. I thought the lay out was
excellent and the turn round to receiving the goods terrific I don't think you
can improve something that is already tops Thanks You should be proud of your
service ease of use prompt dispatch of product is all a consumer like myself
wants .I will be putting your name in my favourites thank you Fantastic service - easy to
buy and very fast delivery. Will definitely use again, Many Thanks Competitive $,easy to deal
with ,prompt delivery, will be doing business again. Very happy with the quick
service as the purchased product arrived in Darwin within 5 days of placing the
order, which for Darwin is quite quick. It was also well packaged for the
journey Very impressed with the ease
of purchase and the swift delivery with reasonable charges. I'll be back!! I use the site to compare
various items and I would expect to purchase more Site is reasonable to get
around Purchasing was straight forward Good site. Order went straight through
without hitch or delay and product turned up 2 days later in the mail. Faultless
service, will definitely purchase again. Excellent to purchase from,
especially on-line from a remote area. Produces are very reasonably priced
compared to other businesses that I also checked out in conjunction. My only
regret is that I didn't purchase the ladder from you (same ladder from you is
$100 cheaper). Thanks heaps for the friendly, easy to access, prompt service. Very good service. I'll be
back for more. Efficient service. Excellent
communication from order to dispatch. Bought Makita Impact Drill/Driver.
Beautiful goods. Swift delivery. Highly recommended to all. Hope to see some
more Brands like Bosch, AEG etc in future. Great range, nice prices -
largest online tool store in Australia. Being a typical bloke, I've
eyed off your web site and its goodies for some time but never needed anything
(as if that's an excuse not to buy a tool!). I recently purchased a Kincrome
torque wrench and must say the speed of delivery was brilliant. Thanks very
much. Will buy again sometime. Now what else do I 'need'...... Excellent service. I found it
very easy to use, and the delivery was quicker than expected. You did everything
you said you would do. Thanks. Superb service, excellent
Makita product at bargain price, dispatched same day and arrived interstate 2
days later. Great communication regarding dispatch of tool. Would definitely use
again. Very happy with your service
will recommend you to our mates. This is the third time we
have purchased from you and like the fast service. Excellent customer service.
Item delivered before eta and in good condition although looks like some minor
damage sustained somewhere else. Really good freight rate and speedy delivery.
Product true to description. Easy to navigate, and found
the staff excellent. Appreciated the phone calls keeping me up to date. Excellent service and
communication Excellent service and quick
response time. The goods did get lost for a short time, through no fault by Just
Tools, but they quickly sorted out the problem. I was very pleased with the
service. Although the item that I
originally wanted was unable to be delivered, I was contacted and advised. Once
an alternative was identified, it was dispatched and the paperwork corrected
very quickly. Good on you. Very fast prompt & reliable!
Very happy shopper. Very Prompt Service Most impressed with Sales
staff talk. No mucking around what your firm had they said so. What your firm
did not have they also said and gave me options about purchasing an item out of
stock. Good range of products - easy
to find stuff - easy to buy - what else can you ask for? Thanks for a speedy delivery,
great product at a fabulously discounted price!
(cheapest on the internet.. I compared!!) Hope to shop with you again soon!
:) Website is just fine. Staff
interaction was superb. E-mails answered almost instantly. This is the first time I have
dealt with you guy's and I must say that I am impressed with the service. Have
made sure you're bookmarked for any future shopping. Very very happy with item and
delivery very quick grandson is happy, I can cut his ostrich eggs for him to
decorate wish I had found your site sooner once again ty Trish. Thanks for the prompt service
I'm very happy with my purchase. First class prompt service
Well packaged To Easy . Great service, prompt service
and I can rest easy knowing that you exist. Thanks again. Tony, in Vanuatu. Excellent turnaround and
cheaper than eBay. As ordered, post quicker from
Melbourne than Brisbane. I am an overseas purchaser
and I was impressed by how easy your support staff made the entire transaction.
Not only that, but you guys were more than happy to accommodate my special
requests. I only wish more of my suppliers understood customer service like Just
Tools. Thanks. Great site easy to navigate
around good payment options pleasure to buy from and will again in the
future!!!!!!!!! Looks good to me! Satisfied customer. Recon you're doing a fine
job. The tools I ordered online
arrived on my doorstep within 24 hours - amazing! Staff answered all my
questions over the phone and using the website to order what I wanted was just
too easy. Great job guys. Excellent service, reasonable
prices, I will purchase from you again in future... Just keep on keeping on!!
Received my order 3 working days after confirmation of payment - excluding
weekends and gazetted holidays. Pleasure to Deal with, Prompt
Postage and product received as described, thanks to all. Cheers . Service is great! Very fast
shipping! Thanks. I ordered the item online
during the Xmas new year break. Was amazed and pleased at immediate response and
prompt posting which saw me receive the item in just a few days. Am honestly
impressed at the way it all went, well done. Happy New Year I found your website
extremely easy to research and compare the particular products I was after.
Showing the price of each item is also an advantage! Payment of goods was simple
and they were dispatched the next day. Thanks for the great service. Just "PERFECT"
.....Thank-you!!! Excellent service with very
fast delivery. A pleasure to do business with. Many Thanks Service does not get better
than this. The office and sales staff went out of their way to give me a great
deal and quick delivery on my new Radial Arm Saw. I couldn't believe how fast
the product was dispatched - it arrived in my mail in no time at all. Very happy
with the product and very impressed with the value for money this online store
has demonstrated. Overall a fantastic shopping experience! A great web shop. I live in
rural Victoria and find that Just Tools provides a more comprehensive range than
anywhere I have access to. The pricing is very competitive with a huge range
great quality brands and fast delivery. As I have been into the store a few
times I have a comparison to work from and the web shop is just as good as the
actual store. Your customer service is
really good. When I phoned to question re the availability of product I wanted,
delivery and on line ordering, staff member was professional and friendly,
answering all questions. The great thing about your online service, it was a
quick and happened the way your staff member told me it should. It was fantastic. Fast
delivery and great price! Love it! Fantastic service. friendly
staff answered my enquiry before I placed the order. You don't get much "personal
service" in this day and age however, thank you to your staff for calling me
with 24 hours of me placing my order to advise that the item I was after was out
of stock. Thank you very much for your
quick, easy & speedy service. Great transaction and fast
delivery. Very happy. Having determined what we
wanted to purchase via Choice Magazine produce review we tried the local 3 local
hardware stores - to no avail even though they stocked the brand they didn't
have the model and seemed reluctant to order it for us. But with 10mins of
searching we had your site and not long after that had placed the order. The
price was about $10 more than the RRP on Choice but that included postage to
Brisbane. Fantastic - if we need more equipment will definitely check you
first... Just Tools provided great
service, we looked and bought our product on the Saturday, and had it in our
hands by the Wednesday, couldn't ask for better service than that. Fast and prompt service. I
was kept up to date with my order. The price was great too. Thanks. Excellent fast service..
Pleasure to deal with. Fast delivery. Great prices! Keep up the great service. Fast, trouble free service
and delivery. So far I have bought 3
products from you and I like the service I have received. Phone dealings have
been very good and helpful. Buying online is fast becoming my preferred way to
buy. Best regards. Was very impressed with the
speed of delivery and the efficiency of the staff I spoke to. A very fast and easy
transaction. Excellent response, both automated and upon despatch and very fast
delivery with very reasonable freight charges. A pleasure to do business with.
Thanks. Easy transaction and prompt
delivery, plus a free chisel with my Gerni and Gerni Patio Plus attachment. I was pleased with the ease
of use on the site. I compared prices to see where I could get the best deal. I
found Just Tools to be the best priced store. Just keep up the good work
and I will definitely look you up next time. Very Happy with web purchase,
quick turn around and hassle free. Appreciated email update to advise of order
status. Great to see Aussie products
and at a better price than I could find in Perth even with the postage cheers
boys I'll be back.; cheers mike. This is the first time I have
used 'just tools' for a purchase and I was so impressed with the efficiency in
processing my order and receiving it within 4 working days. I will definitely be
recommending your business to all my family and friends. Competitive price, received
goods very quickly, excellent response. Very satisfied with service. Good job. Keep up the good work. Just a big THANKS !! This is
my second purchase from Just Tools and I have found the communication to be of
high quality as are the goods purchased. One happy customer. I think it is a great website
which is easy to navigate and staff are very helpful and friendly. Easy to deal with and founds
tools on this site that others didn't have. Thanks for the help. Was a pleasure to deal with
you by e mail and phone; thank you will shop with you again john. A great service. Very prompt
& efficient. Fast and effecient service
and reasonably priced. Festool drill arrived today,
it looks and feels great. Many thanks. Good prices, quick delivery
and easy order system! Excellent Service Prompt fast and accurate
service, just what I needed in this case - well done. You are now one of my
bookmarks. Thank you for providing
excellent service and very quick delivery. I will be certainly buying from you
again if I require any tools that are not readily available in Canberra. I love shopping with paypal
it makes life so easy. package arrived today only took two days. Thank you . ps
will be back again I am very impressed with the
no fuss efficient service and prompt dispatch of the item I ordered. Great communication and
prompt service. Everything I expect from an quality retailer. Was really easy to purchase,
contact from Luke was personal and goods were freighted quickly. Great service for busy
people. Package arrived in good time. Product was just as described. Thanks. Great communication and
prompt service. Everything I expect from an quality retailer. I do a lot of web based
buying and Just Tools are one of the best I have dealt with. AAA+++ Thanks very
much. Great service. The tool was
easy to find, with plenty of info and clear images. Delivery was prompt and I
was kept informed all the way. I'd happily buy from Just Tools again. Great service, fast delivery
,use again. Goods received within 4 days
of ordering. Excellent service. Goods well packaged and received in perfect
condition. Very satisfied customer. Will use again without reservation. Thank
you. I am very happy with the
overall service. Communication regarding the receipt of order, progress with
despatch etc. was excellent. Thanks a lot. Have used your business twice
now & both times was easy & efficient! Thanks! Just Tools was very easy to
purchase from, the prices are good, and there customer service is very good,
quick responses too my questions. I was very excited when I checked my emails to
see my order has been dispatched, less then 24 hours from ordering. Excellent product & shipping
time amazing Order dispatched promptly and
received today. Very happy with the entire
process. Not one complaint. Dremel 400 kit. Great service
and good packing. Will buy again. Thank you. I found your service to be
very good. You had the item I was after, and it was received very smartly. Very
happy with the transaction, and would buy through Just Tools Online again. This was a hard to find item
which you not only had in stock but you also provided a prompt service. The p&h
charges were fair as well. Good job! Super Fast Delivery. Couldn't
believe how quick it arrived (plenty of time to wrap Father's Day Present). All
intact just what I'd ordered. Thank you So quick!! Ordered Wednesday
delivered to me Friday!!! It just works. No hassle
buying of tools. Staff at hardware stores not informed of products anyhow, so
why bother going there. You were by far the most
outstanding website for tools. You had exactly the product choice magazine
recommended. Great service, great
communication, product arrived within a week in good order. Thank you. It was a pleasure to deal
with your Company. Great communication and service. Best regards Thank you for your prompt
service and delivery. So easy, never had quicker
postage 10/10. Thanks so much I thought that I was not
going to be able to source two small sockets to complete a tool box including
socket set that I had purchased second hand, but found that your team was able
to not only source the parts but pack and deliver on the same day of order, what
service. Great order to delivery time.
Ordered Wednesday using PayPal (can take 2 to 3 days to clear) Order processed
on Monday, received Tuesday - Top job. Replied the emails promptly
and were helpful. Great product and fast
delivery cheers guys!!!! Was unable to find specific
trolley online, sent email requesting availability - promptly answered. Very
pleased with service. Great service and good doing
business with you thanks. Great service. Received
product quickly. The staff was extremely
helpful with processing my order & I found your prices to be the best value when
compared to a few different companies. Very impressed. I wanted an
unusual item (150 mm micrometer) quickly and got it easily. Website is well
designed and works well! - pretty unusual. Mark was extremely helpful and
efficient. I wouldn't hesitate to purchase from Just Tools in the future. If you
use as testimonial, please do not show my name or email address. Thank you. Very happy with how prompt
the order was packed and sent. will order in the future. thanks. Great service and excellent
prices. Shipping cost was surprisingly inexpensive and delivery time was much
faster than expected. Will be buying again in the near future. Thanks I was pleased with the
service as it was delivered within your stated time frame. Prompt efficient service &
excellent product range. Too easy. Goods arrived 2
business days after order placed. Good communications re dispatch of order, etc
too. Excellent service, friendly
and knowledgeable staff on the phone. Verified the stock availability by phone,
placed an order online, and got it two days later (Canberra). Very quick
postage, good packaging, shipping cost. Thanks Just Tools, your
service was absolutely second to none and it makes me happy that I dropped the
the local place here with their lack of interest in quality service. Items
arrived in under 24 hours, and additional items weren't an issue. All staff were
excellent, and responded promptly with a genuine interest in my requirements! I cant believe it! I ordered
a Karcher High pressure hose and it was delivered to our office in less that 24
hours from Melbourne to Sydney what great service! thought it would be Much
Harder to order from Melbourne but was so easy and inexpensive thanks guys. Item arrived packed well and
reasonably fast. I like your store because I know you have a very good range and
you carry top brands also. I am extremely pleased with
the service that your staff have provided and wouldn't hesitate in using your
company again. Very impressed by the range
of equipment, fast efficient delivery and all e-mail enquiries answered. Fast service and an easy to
navigate web site made purchasing what I needed a breeze Thank you. You guys were a pleasure to
deal with, the tool I ordered arrived two days after I ordered it and I am 100%
satisfied. I will certainly be back to make future purchases. Thank you for an easy
transaction. We will be back I am extremely pleased with
the service that your staff have provided and wouldn't hesitate in using your
company again. Item arrived on time and well
packed, plenty of protection against damage. Good price. Easy, fast and
reliable transaction. Will shop again. Your staff were very helpful;
indeed incredibly dedicated for such a small order - to be sent by post to
another state! You obtained my $8 left hand threaded nut within 2 days and I
knew exactly what to do for payment. Your staff on the phone and by email were
great - despite the fact that the 'profit' you must have made for this sale was
miniscule in comparison to the work you put in. I found the website easy to
navigate and what I look for when purchasing something on the net is that the
supplier uses paypal. Thank you. You have a great website and
offer brand products at reasonable pricing Posting and handling price
very reasonable. So easy to use and such quick
delivery. Thanks very much Just Tools. Excellent service. Faultless service, fast and
economical delivery to Adelaide. I was able to get a quality saw table (Metabo
10") at a very reasonable, price. Strongly recommended, I have been hesitant about
purchasing goods over the internet, as you just never know what you'll get. I
can't speak highly enough about Just Tools. Great service from all the staff
over the phone and email. The goods are exactly as described and arrived next
working day just like you said. I'm impressed. Excellent turn around time,
clear and concise email correspondence; competitive pricing for both product and
delivery charges. I will use Just tools again. I had supplied my credit card
details to Just tools incorrectly. The problem was fixed an a flash after they
rang me to re-confirm my details to find the problem. Very professional,
friendly and quick between processing and delivery. Very efficient and smooth
transaction. Will definitely purchase tools through you guys again. Thanks!!! Just want to thank you for an
easy transaction. Everything you said you would do, you did well & the package
arrived well sealed & in top condition. Email communication kept me well
informed. Thanks for the catalogues & brochures. Will keep your website in my
favourites & let the other guys know at, 'Toowoomba Metal Technologies' where I
work, what a great service you provide. Thanks alot. Excellent value for money and
quick delivery. Service was very efficient.
Prices were very good and my Felco 2's arrived 2 days after my order was placed.
thank you. What sensational service!!! I
ordered by fax this morning at around 11am and our measuring wheel turned up in
our office at about 1.30pm. Very happy with the great service. Excellent service, great
price. Thanks Purchasing process was very
easy and the order arrived in good condition within a few days. Would have no
hesitation in recommending "Just Tools" to any other prospective purchaser...... I was pleased with the prompt
reply to an email enquiry. I was also please that email was sent to me to let
when the product was Easy to use and navigate to
find just about any tool needed, great website!!! After trying out the local
stores for a Makita 18V cordless drill and having them try to sell me models
between $300 - 500 more than what I wanted to pay I decided to forget shopping
local (Port Hedland WA) and have a look online. Very fast delivery -
thankyou. I ordered a torque wrench on
Monday and received it in the mail on Wednesday. Granted, I am in the same city,
but it was painless and am very happy with the service. Thanks Just Tools! I'm very happy with my
purchase and the service and communication was 1st Rate ........... keep up the
good work. Very happy with the fast and
friendly service and communications. thankyou. The response to my email
enquiry was excellent. I was provided a really clear answer to my question in a
very timely fashion. The service provided was excellent even though the purchase
was of little Received the package on
Monday afternoon. It was very quick. Thank you very much. I live in rural Victoria, as
such finding a store that stocks the tools I want can be very frustrating. The
ease of purchase and speediness of the delivery was excellent - long live online
hardware. Excellent and prompt service. I found your site very easy
to use and the product arrived very promptly. My son was very pleased with his
gift. Thank you. It was all too easy, a
pleasure to deal with. thank you. Very good service and super
quick, I was surprised how quick it arrived! Thank you Top service, goods ordered at
1:40pm, goods sent by 4:34pm same day. I'm impressed, the other seller hasn't
got back to me and its been more than 24 hours since I made contact and I'm
still waiting. I'm going to wait to see how long it takes them as a comparison
with the service I have received from Just Tools. I'll be back. Well laid out and easy to
navigate through. Very good service and good
quality tool. Thank you!!! Hi, my order arrived today.
Also I found the whole transaction easy from start to finish. I'd also like to
Thankyou for such speedy processing, delivery and communication!! Regards, Arni Excellent customer service,
very friendly and efficient Customer Service staff. Will recommend Just Tools to
others. Gr8 tool shop the best online
shop I've ever used. The service was excellent
and fast. Thanks. The service was fantastic the
phone manners were refreshingly perfect. The communication well what can I say I
had a response within 2 hours I ordered my product , I received a confirmation
e-mail the same day and the next day I get an e-mail saying my goods have been
sent. This is unheard off. Congratulations Very impressed with service
and promptness of deliveries etc. Had an issue with my pay pal account and staff
were extremely helpful. Will be using you again. Good website, outstanding
support and good customer/order feedback. Fair value for money. One of the best organised,
comprehensive, priced and layed out websites for power tools and associated
accessories on the web...period.... A great website, easy to use
and supply real tools. Hi, I have order from Greece,
the order was easy, and the delivery was fast, thanks manos.... Absolute pleasure, I'll deal
with you guys again. Hi Guys, I found your site
informative, clear and helpful. Cheers One of the best websites I've
seen in a long time, and very user friendly, great work guys, will refer others. No fuss. Easy to order, good
communication of progress, arrived promptly, well packed. Handles were not listed on
site for Makita BO6040 and I was very impressed that my email was answered with
a link added to the handles with the purchase option. Will definitely be buying
more from you guys. It is a positive for you to
have PayPal method of payment so we the public do not have to give our credit
card details online. You also have a good range of products Thanks just tools. great
product, great price, great delivery .A+++ Simple, fast and effective -
just the way I like it. I found the website store to
contain a broad range of tools from most leading brands at competitive prices.
The website is easy to navigate and the after sales support once product was
ordered was fantastic. I will be using this service again...Thanks Excellent site. Will be using
again soon. The support and effort of
your staff was efficient and helpful. I was trying to find a different mean of
shipping from different companies and succeeded because the staff at Just
Tools was willing to support these non-conventional methods and gets the job
done. I will be buying from Just Tools again soon. Process was straight forward
and email response/confirmation was good. Thanks for the Great
Service!! Great service and easy
purchase. Thanks. Very quick delivery at a good
price. Very easy to find things on
your site, super quick delivery many thanks. Excellent service provided.
Super fast delivery! Reasonable delivery costs. Will use again! Fantastic service, prompt
reply to questions asked, a first time customer could not expect a better
service thank you. AAA Staff were extremely helpful
and delivery was very prompt. Quick and easy internet
buying!!! I can see no dramatic need
for improvement, fantastic service thank you, I will be doing my shopping
on-line. Good website; fair prices;
quick, correct delivery. Good to see a tool shop
moving into the 21st century to support the lazy mans shopping habits... thanks
boys =) Good service .. I will be
buying more tools from you guys. I think your website is great
and your staff were fantastic will contact you again next time I need tools or
parts etc I will recommend you to all my friends cheers. Site very easy to read &
follow, email response very quick & Staff very friendly & efficient also prices
better than local suppliers. Perfect service. Thank you. Everything was done in an
orderly way. Staff helpful, goods a1, communications truthful. All in all, an
excellent business house. Worked well. Delivery next
day as promised. No issues whatsoever. Thanks for the excellent
service. Everything arrived in good condition and super quick. Through a combination of Just
Tools and Direct Freight Express, my 16kg item arrived on the day specified. An
easy and seamless journey from start to finish....can highly recommend both
companies. Excellent sales service AAA+.
Dead easy to deal with. Prompt delivery. Great service &
communication. Good Product, Good Price.
Easy Payment through Pay Pal. Fast delivery and very well packed. All up a very
pleasant shopping experience. Very quick response to my
email enquiry. Thank you for the great service Luke, even though it was only a
$9 part! Will definitely trade with again. Thank you for the call
before christmas letting me know that the product that i ordered for my husband
for xmas would not be in on time. I had enough time to organise something else
to give him on the day.... Your site was one of only two
I could find that had the product listed in the world! To my surprise you where
an Australian company - even better! Even local professionals don't know about
some of the products you have listed, and they should, as they make work so much
easier. Many thanks for your great service. You have not asked about
delivery standards, which I found excellent. The goods were despatched on Friday
from Melbourne and were at my home first thing Monday. Australia Post did a
great job. Cheers Good site, Great prices,
Reasonable shipping costs, Great range of payment methods (Paypal), Fast
despatch, Great service! Online shopping as it should be! Full marks from me! I've purchased tools from you
on-line on a couple of occasions - each time was fast and easy, and any contact
with your staff has been friendly and effective. Thanx. BTW - great prices too. Order placed yesterday
afternoon, was on my bench 9am next day, many thanks. It was just so easy and quick
to order and receive my order. Very informative web site,
excellent communication from staff and in very reasonable time. Also very fast
efficient delivery, I could not rate the level of service I received as any
higher and have recommended the site to many people. After hunting every where for
these sanding belt's you had them, your e-mail and service is 1st class, thank
you First time we have used the
company and could not not believe the fantastic service we received. We order
the Tool Trolley on Thursday and it was delivered to us the next day in Sydney
at lunch time. Given it was a few days before Christmas the service was
outstanding. Fast service to Minto
despatched Sat arrived here Wed afternoon, well packaged couldn't ask for better
service. Fast friendly service - will
be back next time I can't find a tool locally. Excellent service! It is not
all about the product. Staff knowing the product with the added customer service
is getting harder to find these days. It was a pleasure to deal with you and I
will definitely check your website next time I need something. Great service & prompt
delivery! Good Job! Excellent, fast service. Thank you for making my
Christmas gift shopping easy....I just wish I had found your website earlier. I
will definitely use your site again. Thanks again Great service and very
reasonable prices. Will definitely recommend to others. Thanks! Excellent service, would not
hesitate to order from you again. No it was very informative
and your staff were very helpful when I made a phone enquiry. Your dispatch was superb, had
the tools the next day. Easy transaction and very
fast postage. A pleasure to deal with. I live in an isolated area
and rely a lot on online shopping. Not all sites are user friendly, offer good
prices and reasonable shipping charges, which this site does. Thanks I have to say that the
service was extremely prompt. Very very happy and thank you Fantastic service I got my
product in just 3 days , I hope to do more business with you soon , cheers . Very impressed with speed of
delivery Very good service / delivery
as described /and tools as described - 5 star rating, will be using this service
again. Great fast easy service Your sales staff was
extremely helpful throughout the web-sale. Smooth and safe transaction! I found the website very easy
to use and the product/s very easy to order through your website. The amount of
products listed on your website and information about them is very good. Thanks for a very easy
transaction and prompt delivery to Mount Isa in QLD! Your item was $300 cheaper
even with including delivery costs. This was the easiest and
quickest online purchase I have ever made. The product description was accurate
and gave all the information we needed. Ordering and payment were easy. The
confirmation of our payment was extremely quick and next thing we had our order. Your web store is great - easy
to use, prompt service, value for money. Very good service. Had a
query about freight and cost and were very reasonable in their approach and
freight coming to compromise. Well packed and delivery good. Thanks for quick and friendly
service. It is nice to get a shipped email after an order is placed. It is
always a pleasure doing business with Just Tools, as the Thanks for having the unusual
item, and for making the extra effort to ship to San Francisco. I had also found
a similar item on Amazon (U.S), but not quite as classy as the Kincrome set. Quick and easy service and
postage. Good communication. Items well packed. Excellent fist time service
and we will definitely be placing more orders. Pricing and freight charges all
very reasonable and worth going the distance to buy. Thank You. Easy to use service, goods
arrived in reasonable time, would use again. Good and simple website. Easy
checkout. Need more shops like yours in the internet. You have kept me informed of
my purchase, from ordering to receipt. I have not picked it up from Post Office
as yet so cannot comment on packaging. I'm very happy with the service. Thanks. The easiest purchase of a
garden tool that I have ever made!!! Great website, highly
recommended thanks Andrew! Excellent Service; will
definitely use again. The package arrived by
Australia Post to my door in first class order 4 days after being notified of
dispatch . This is amazing service , Thank you. All ok 100 % happy am looking
forward to trade with you again soon thank you. Very prompt, courteous and
efficient service. If the need arises I will use your company again without
hesitation. Thanks!! Phone up to confirm
availability and once confirmed, order was arrange. Asked for receiver pays
local delivery and was arranged easily by staff. Very impressed. Good pricing
too. Prompt, reliable shipping is important to me. Once again, excellent
service. I find you to be among the more reliable online tool stores that I deal
with and I will remain a repeat customer. I was very happy with the
service. Its hard to improve a already
great web site. Professional place to
purchase tools, in my case cheaper than Ebay, cheaper postage, goods were
delivered promptly, well packed. very nice company to deal with. Called to enquire about
product, salesperson was very helpful giving me freight amount on the spot. Used
online order form, paid via credit card. Considering item had to be ordered it
arrived in no time. Three day turnaround, couldn't ask for anything better. Very happy with all levels of
service and importantly the end product. thanks. Thankyou for the excellent
service. I will definitely be using website again. Excellent help from
Just Tools on the purchase of the Milwaukee Angle grinders. Each time I had a
emailed a question, I promptly received a reply answer. Transaction of
purchasing the item went smoothly without any problems. Great job to the Staff
of Just Tools. Thanks again Great service, easy to
search for the right parts, dispatched and arrived quickly. Very fast delivery!
Excellent product and price!! Clear and easy to
navigate. Not complicated. Some tool sites are not pleasant to view and I get
out fast! Purchasing through the
web was very easy and fast. I purchased the level
as a gift for a friend in Kyneton, Victoria. Just Tools was most helpful in
explaining the PayPal payment method when the goods are to be sent to an
alternate address. I called him from Canada and thanks to Just Tools the
purchase and payment went very smoothly and quickly. I was quite surprised that
a real person actually answered the telephone and even more surprised when I was
transferred to a sales person who answered in person rather than a message
machine. A real person on the telephone who was genuinely interested in helping
me is not something we are use to in North America. I would highly recommend
Just Tools. Thanks for your kind and professional help. Arrived safely, great
service and easy to use website. Thanks. G'day at just tools,
thanks for the good service very happy overall, would be good to see some
different brands of tooling if possible? if not I will still continue to use
your site anyway thanks again Great Communication, Very
friendly, great service, AAA+++ all round! I would like to thank Just
Tools for their excellent service while dealing with my order. It was good to be
so promptly informed that the item I originally ordered was unavailable and the
fact they gave me alternatives was very much appreciated. So often I have been
left to search for options myself. I shall be more than happy to deal with Just
Tools in the future. Thank you, it is a pleasure to have such excellent service
from you. Staff contact provided
confidence in ordering product from interstate supplier. Communication regarding
delivery was much appreciated. Thank you for such good service - so rarely found
in these times! Outstanding service, quick
delivery, won't hesitate to use just tools for future purchases. Goods arrived safely. Great
service. Brilliant service once again.
A great place to shop online for a huge range of tools and accessories at the
best prices! I live in Western Australia,
and purchased goods from the Just Tools website. I found it a very efficient and
inexpensive way to buy tools. It took no time at all to be delivered to my door
step. I will continue to buy goods from Just Tools. Efficient service. Great
prices. Very happy to continue using Just Tools. Extremely prompt service!
Excellent, friendly assistance over the phone on initial enquiry. Great service. If needs be
I'll certainly use you again. My order was delivered in
record time, and well packaged, I will be purchasing from this website again.
and have already recommended Just tools to family and friends... To easy. Your staff were
excellent to deal with. Some of our suppliers in Sydney could take a leaf out of
your book . I currently work at a company with over 150 employees and I will be
highly recommending you to the purchasing officer. I got the product I wanted,
prompt service/delivery, easy to order, good price with no problems. Telephoned
for information on the product I was after and was given friendly efficient
answers. Will use Just Tools again. Very efficient,
uncomplicated, ergo- very happy. Very good communication Gentlemen, the whole
transaction could not have been better or easier. The delivery time was the best
I have so far experienced. The product that I purchased was far in excess of
what I expected. I will certainly make you my first stop for future purchases in
this field. Thank you from a very satisfied customer. Keep up the great work. Easy, great service. Excellent prompt service with
helpful next day delivery to fulfil our emergency requirement. The product
(Fibreglass Ladder) is first rate and suited the Rialto buildings strict
guidelines. The product was exactly as described on the web site. A big thank
you to the staff who serviced our requirements very professionally. The website is a little
clunky and some things can be a bit hard to find. But you stock a good range at
good prices, and the contact I've had with your sales staff has been excellent -
my order has been on back order for some time (not through a fault with your
company but because of a supplier error) and they've kept me updated
brilliantly. Top marks for that, and I'll definitely be a return customer. Absolutely brilliant service.
Delivery extremely quick and easy to pay. I also love it that my purchase came
with all the latest catalogues bundled in the package which was by the way very
well packaged. Very impressed. I work with some mechanics and I'm sure they're
gunna love the catalogues. Very, very pleased. I'll be back. Thanks heaps !!!! Excellent service and on time
delivery Friendly prompt and helpful
service. Well played, team! Probably the easiest internet
purchase I have made. Postage is the big thing, you charge only the cost, no
mark up and handling fees. Extremely efficient service
with email advice on dispatch received on Wednesday and goods delivered Friday
8am. Will definitely use your website for purchasing again - also - the drill I
ordered was $100 cheaper than price quoted in my home town. Many thanks. I think the website is very
simple and functional it reminds me of the kiss theory keep it simple stupid its
a good site to use. Had significant problems with
supply but contact from business was exceptional, including refund offer and
maintaining contact during the process. Pretty impressed all round. Thanks, I'll
be back. The price for the product I
bought was the best I could find anywhere in Australia. The service and delivery
time were also top notch and the product was received well packed and in good
order. I would highly recommend Just Tools and will use them again myself. Very impressed by your
service. Couldn't be happier with the
ease of the transaction and the friendly prompt customer service. We will use
again. Received item today Friday
6/7/07, thanks for notifying me on when you dispatched the item, very happy with
everything you guys have done throughout this purchase via the internet, will
possible use this service again. Thankyou. Great website. Great product.
Excellent delivery time and packaging. Cheers. Massive product selection and
super fast shipping. Couldn't be happier. Fantastic site, the ONLY
people I could find with such an extensive Dremel stock in Australia. The
shipping speed was second to none!! Very pleased with the speed
of your service have tried quite hard here in NZ to find the Dremel Stylus, lots
of Googling and phone calls, no-one was able to help me. Very pleased with the speed
of delivery. Well packaged in bubble wrap and plenty of wrapping and tape (More
than my daughter uses on birthday presents Ha Ha.) Son is a qualified Diesel
fitter/mechanic and I will be recommending you to him for future tool purchases.
Thanks for the brochure on different types and manufacturers of tools. I have been attracted by the
professionalism of your website, in the choice of the offered tools and the
possibility to ask for information in terms of their adequacy for your own
needs. Needed a new Panasonic
charger for my cordless drill, found this site and my new charger! easy ordering
and payment, 6 days delivery from order until arrived on my doorstep in
Brisbane. highly recommended! I shopped around on the net,
looking for the best price, you guys have a great range and the prices are more
than competitive, shipping Goods arrived within 3 days
of ordering (long weekend0. Goods arrived safely and un damaged. Regard all
aspects of my dealing with Just Tools excellent at all times. You guy's rock, ordered and
before I read the email you sent me, it was all ready here at the post office.
Awesome .. credit given where credit is due. My husband and I were very
happy to do business with you and we made a note that you not only have trade
tools but also look after the DIY guys. Your services were quick and packages
arrived neat and tidy and efficiently We found your website easy to use
especially when looking for a particular item.... and we liked the index of
manufacturers for our cross checking and spent ages browsing. Great service keep it up ! Very please with the prompt
service received the goods in three working days. Keep up the good work. Exceptional service so easy
to order and ships out products super fast. Appreciate dealing with
people who have Names. Also Phone #'s so as to be able to contact those names.
Good Move! Thanks for the great service
and quick delivery turn around time was unbelievable. Good Business to deal
with. Thumbs up!!!! Cheers My riveters arrived very
quickly and in perfect condition. I'll definitely use you guys again. Wizard, absolutely popping.
Good show. 91 out of 100. I ordered on late Monday
evening and received the package on Thursday morning. Very quick. :-) Great tool site very fast
delivery For me it worked perfectly,
so no need to change John, thanks for your help
and patience. Fast service and delivery much appreciated. Will highly recommend
your company to others. Thanks
Excellent service, price and product
knowledge. I was particularly impressed with how fast the compressor arrived.
I've already recommended Just Tools to several friends and work colleagues. I
will very happily buy from Just Tools again. In fact, Just Tools will be the
first place I look! Very pleased with the
service. Here in the far south coast of NSW we are always having trouble with
freight & slow mail. With this order I placed it on Tuesday evening, it was
dispatched Wednesday & I received it Friday. Very pleased Easier, Cheaper & more
efficient than trying to buy outdated products on E-Bay Fantastic to deal with,
highly recommended!!!!!!!! I have received fantastic
service both on line and in regard to exchange of parts. Items were posted
promptly and prices were very reasonable. Will shop here again, thanks. Thank you for your prompt and
efficient service. Well packaged and I will enjoy the catalogues! Just like to compliment you
on your after-sales service and communication. My order is being split because
an item can't be supplied yet, and you've told me when it will be delivered and
indicated that you'll only charge me for freight once. Top effort. This is the second time I
have dealt with Just Tools and have found the experience on both occasions "an
outstanding consumer experience". When I found out the product that needed to be
purchased it took me 10 minutes from start to finish to order and pay, and the
product was on my doorstep two days later, what could be easier than that. I
would always prefer to shop through Just Tools than get in my car and struggle
at any other store. Keep up the great service its a dying art. Prompt, genuine service, over
the phone assistance impressive and knowledgeable. They will look after you. Very impressed with swift
service Your service & quality of
your products is Excellent Good brands at good prices. Thank you for your excellent
service and very prompt delivery. Very impressed. Will be in touch for further
products associated with Dremel. I wasn't sure exactly if what
I wanted and what I saw on the website were the same, but a quick email and the
friendly and helpful staff showed me exactly where to find what I wanted.
THANKS! Good work Just Tools, looking
forward to doing more online business in the future. Excellent service and
communication. Tool received. Service bonza.
Thank you. A great user friendly web
site, with efficient delivery. Thank you very much. I was impressed by the way
your site responded and the ease of navigation. The purchase & freight side were
a breeze, well done. I look forward to purchasing again from your site. Excellent Response with
Emails Good website, easy to find
products, fast delivery service. I could not find Arlec
engraver bits in many hardware and electronics stores in Tasmania. They gave no
help to find them, except to say "try so and so". Thank you for having them
listed and available. Excellent service. One of the best and easiest
I've used. Fantastic company will shop
for a long time with you. What a pleasure to deal with
you. A fast and fuss free transaction with a speedy delivery. Will definitely
deal with you again. Thankyou Keep up the good work
fantastic service. Great job, saved me trying to
find specialty tools in a conventional hardware. Great product range at
reasonable prices. Great site and well
illustrated. The goods I wanted to
purchase were easy to find. The service was excellent, I was informed
immediately that the order had been received and goods packed and how they were
to be delivered. Goods arrived the next working day after a long weekend.
Overall service 10/10. Compared to all the other
online stores I have used the customer service from Justtools is absolutely
FIRST CLASS. The politeness and helpfulness of the staff is incomparable. The
management and staff should be proud of achieving such a high level of Good customer interaction.
Kept me informed of product status. A simple and straightforward
transaction with good communication and information. Thanks Good site, easy to use and
good service. I thought I'd never
find the part I needed and was pleasantly surprised to find it at Just Tools. Very, very competitive
pricing - speedy door to door delivery - Not a problem. Dremel attachment arrived
Thursday, thanks very much. was cheaper buying from you including freight than
here in Tamworth. Have already passed on info to friends. Speedy service and delivery.
Only wish I had more money to spend at your store!! Best price, good range easily
accessed via web site, rapid dispatch - will use again. Thanks.
Goods received within the period
estimated and in good condition. Keep doing what your doing. I
will definitely check out the site first before I purchase any other tools.
Thank you for a great online shopping experience!! Extremely fast turn-around on
product order & delivery. I found the website easy to
use, and when I needed to speak to someone direct, I found that your support
staff was very accommodating and helpful. Quick, painless, get what you
need without any problems, if it needs improvement, I can't see where. Fast efficient service at a
reasonable price. If the drill performs as well as we hope, we would certainly
buy from you again. Very nice to deal with and
prompt replies are always appreciated and will get me back when I need another
tool. Thanks An excellent service. Keep
you informed of your order and delivery was very prompt. Transaction was completed
with a minimum of fuss, pleasure to deal with, would not hesitate to purchase
other items online Hi, Thank you for the very
good service, this was my first purchase, "I'LL BE BACK" . Couldn't believe how fast
they shipped! Very impressed. I live in North West Tasmania
and although we are not technically in an isolated area and there are several
shops and suppliers on hand, it is still useful to have the ability to shop
around to find all types of products. Your website is excellent in providing an
extensive range of tools at a competitive price. Your helpfulness in adding a
desired item to your website for purchase was outstanding. I found your customer
service to be second to none. Great site easy to use and
the best thing is there is a price list in AU dollars with no hidden charges. Excellent service, as always.
Your catalogue is nicely laid out and easy to read. I hope you never change it
(except to add new products of course!). I wish you guys had a branch in Sydney! Very easy to find a part and
finalise a purchase, excellent customer service, fast delivery and very
competitive prices. Will definitely return in the future. Very happy. Thanks! After a bit of confusion
getting the correct part, the guys were extremely helpful in getting me the
right parts that I needed. Excellent customer service and delivery. I will
definitely be dealing with just tools again. Great service, communication
of the status of my order was excellent and the freight charges were reasonable.
Delivery of my order was fast. Thanks Excellent service & super
fast delivery. Thanks! Thanks Just Tools, Very happy
with my purchase. Great communication & quick delivery. Thanks Again. This order worked really well
for me. It's the first time I've used your service and was far easier than
purchasing in person. The goods arrived quickly and efficiently packaged. Well
done! Found it a pleasant
experience .. the follow up procedures and prompt mailing and packaging was very
good .. highly recommend. Excellent customer service,
rapid follow up to my request. All the info needed through pictures &
literature. Definitely use again & tell others thankyou. Very friendly, fast service. First time I used to buy
tools online service was on time and easy to use and I will use again in the
near future Website was found to be very
good and easy to navigate. Online shopping is a breeze. As for the despatch and
notification -- GREAT ! this is the Xmas New Year Break and I didn't expect to
hear any thing for at least a fortnight. What can I say --- Simply bloody
marvellous ! Ordered items 1st working day
after Christmas, delivered by mail the following day and I live in the country. Friendly staff and impressive
delivery time, especially considering the time of the year! Great service , speedy
delivery couldn't be happier. Good service, and would use
it again. Particularly handy for me being outside the country at the moment and
in need of a way to get a birthday present to my father without too much hassle. The best internet experience
in buying tools I have had and such quick service will buy from just tools
again. Fast, friendly service. A
great and easy website to use and find what you want!! Thanks. I especially like the e-mails
received when placing the order, and a confirmation that the order was
despatched. The service is excellent! Placed the order on Monday, got the tool
the next day. Packaging was excellent, contents were just as if I'd got from the
shop. All in all, a very rewarding and satisfying experience. Look forward to
more purchases soon. I thought the website was
easy to navigate and the buying straight forward. It was very clear as to when
my credit card would be charged and when my goods were dispatched (& this is not
always the case with online shopping!). Courteous and pleasant on the
phone, nothing was too much trouble. Returned my call in timeframe promised,
delivery was expedient and options clearly explained. Top Company, great service.
Thanks a lot. Fantastic to be able to buy
this on-line....saved me a lot of hassle. Excellent site. Easy to use
and very fast and efficient service. I have used you for the past three years
and the one query I have had in that time was handled personally, simply and to
my entire satisfaction. Thank you so much for getting
the order out to us and going above the call of duty so we could get the item
for Christmas. We will buy from you again. Cheers I was absolutely amazed at
the speed and efficiency of service. E-mail messages kept me accurately informed
of the progress of the order, and despatch was very quick. My goods arrived
every well packed and with extra information about the tools was included in my
parcel. Just Tools will be my on-line tool shop from now on. Is very good. We are from
Peru (AMERICA) however we did a significative purchase. We hope to do business
again. Website is well laid out and
easy to use. Prior to this purchase, I did not know that you existed. Now that I
do, I will use you to purchase goods in the future. Thanks Excellent website - like the
comprehensive information and photographs. Excellent fast shipping time.
Excellent shopping experience with simple transaction process. This is the first time I have
purchased a tool online. I had several enquiries and requests after my initial
order which I made via e-mail. To each enquiry I received a response within 12
hours and the staff were able to meet all my requests. The staff at Just Tools was
excellent, in fact, I received better service on line than I often do when
speaking to staff in a store! Thankyou! Will definitely utilise this online
service again. Wishing all a very happy Christmas. Parcel arrived earlier than
expected. Staff very helpful using our preferred method of contact via email.
Happy with service and price - even with courier charges. The service that I have
received has been excellent. I would definitely recommend your company to anyone
that asks. Great service thank you, I
have noticed Ryobi have shifted the position of the zip, this will stop it
getting damaged from dragging on the ground. Great Service. Goods arrived
in good order. Great service, quick, no
fuss, easy payment options. Received goods within 36 hours. Well done guys. Overall quite a good site.
Email Confirmation of shipping to me confirms this as a professional site. Less than 24hrs from order
placement to having the parts delivered to my desk (including internal mail
system following delivery to address). Couldn't be happier! I was very impressed with
your web site and your service. A Quick and efficient
service. My order was delivered the next day thankyou. Just very nice quick
response to the contact us link and yes we will use you next time we require any
tools. I wanted an item that
wasn't listed on the site. I sent in a request form with the details and they
added it to the site for purchasing as soon as my request was processed. Very
efficient organisation. I am very please making
business with Just Tools Australia. It is great to find people who do their job
very well. Prompt service,
communications excellent and goods received quickly. Very comprehensive
selection of merchandise, easy to navigate site and very competitive prices -
All too easy, Thanks I didn't expect such good
service for a very small order. Very satisfactory purchasing
experience. prompt, knowledgeable, courteous. Website ok and pretty easy to
navigate. thank you for very good Fast shipping and easy to
use. Will use again. Keep up the good work !! My order arrived exactly as
advertised--in perfect condition, of course--and exactly on time. Fantastic job. You guys have been so helpful
- my husband is amazed at how much service he gets from you - how quick the
products come, and competitive the prices are. I wish you hadn't impressed him
so much, coz he spends a FORTUNE!! haha Thanks for your prompt and
helpful service, it was a pleasure to buy from you. hope to do business again in
the near future. Fantastic service keep up the
good work very prompt response many thanks I have worked for an online
retailer for many years and shop online extensively, and I was extremely
impressed by the level of service and quick response I received. Thanks again. Wonderful service...and quick Excellent customer service
with acknowledgment of order to dispatch information. Good user friendly
catalogue. I'll use again when required. I was pleased with the ease
of the online ordering system and speed of delivery of my clamps. I would be
pleased to order online again. Excellent service. Very fast
and efficient delivery. I am very pleased with the
service and assistance provided by your staff, and the despatch of the goods was
quick. Staff were extremely helpful
in finding a replacement switch for a drill press that wasn't on your site.
Staff had to ask the manufacturer twice to check due to the manufacturer stating
the model number I quoted didn't exist. Thanks, the switch is in and operating
now. I have worked for an online
retailer for many years and shop online extensively, and I was extremely
impressed by the level of service and quick response I received from your sales
staff. Thanks for the very quick
delivery. Always the best, I look on
your web sight first, never had to go further I would rather deal with you and
pay shipping, than local shop anywhere else {we only have Bunnings ) I am in France, working and i
wanted to buy some gifts for my Dad for his birthday. Good tools always make
good gifts and this was the simplest and easiest way. I had a quick search on
the net and was on the Just Tools site in 1 minute. I found what the items i was
looking for, entered my details and then paid the invoice in under 10 minutes. I
will be using Just Tools again for my family and myself. At the moment I cant find
anything to say about your website...its "just" so easy to find, and what one is
looking for. During the purchase time I
have spoken to your staff & he was really helpful and called me the minute I
emailed so I was very impressed with the standard of service and would like to
recommend you guys to any future business in Fiji and here in Australia. Hey the staff I spoke to on
the phone when ordering my handle were brilliant to deal with. Thanks heaps Another Happy Customer - I'll
be back ! Fantastic service , arrived
Friday. I will buy with you again. The service was great and it
was really simple to place the order!! Thanks, Just what I wanted
and got delivered to my door. Will bye from use again. When I tried to replace these
type of spanners I was told they were not made anymore. I could not find the
Sidchrome website so I tried Kincrome & found just tools as a link. Thank you
for your help. I will certainly add your website to my favourites for future
reference. Is a very good and easy to
use site with great pictures of what we are looking at to buy and with a great
range anyone should be able to find what there looking for no matter what they
need well done guys!!! Great service, keep it up. Good range of gear and prompt
service. Goods arrived 8am 12 Sep'06.
well packed etc. Website covers all the Dremel Hobby Tools and attachments
required. Thanks for the great service. Fantastic service, better
than local Bunnings and mitre 10 goods arrived within half a week compared to 2
weeks from Bunnings without goods. I would like to thank you for
your quick service in relation to the item i purchased. I was constantly updated
with emails. Your web site is easy to use, compared to other online shops. I am very happy with the ease
of purchase of the tool that I bought, postage was very quick as bought on
Saturday and received on Wednesday, thank you for the experience of buying
on-line! We have dealt with Just Tools
several times. We have always had prompt efficient service. We live in regional
Queensland and sometimes find it difficult to obtain certain products. Just
Tools have been a sanity saver. Can't give too high a recommendation. Wonderful
catalogue and wonderful staff. Excellent service. Very quick
delivery and excellent staff communication. I tried everywhere to find
blades for my 20-25 year old machine no luck anywhere until l tried JUST TOOLS .
Than 24 hours latter Fantastic service. My Dremel
attachment arrived quickly and safely. I've picked out my fathers day present
from the catalogue that you sent with my parcel. Thank you Concise, easy, quick. I wish
other services were like yours Exceptionally good service. Order sent from Melbourne on
Monday received 1pm. Wednesday normally can take from 3-7 days must have caught
the right truck. Thanks. Most impressed with shipping
time, goods received in excellent condition and fast. I refuse to make card
purchases over the internet but your fax system worked very quickly and well.
Staff were very knowledgeable and helpful when contacted by phone. Job well
done. I found the service very
good and the staff very helpful, my order had a lag in Just Tools getting a part
of it, and when I enquired about it, I was given a truthful answer to my
questions. As far as delivery goes, it was dispatched on the Monday from
Melbourne and I received it lunch time Wednesday in Sydney. Over all, excellent
service and I would not hesitate to use Just Tools on future purchases. Brilliant!!! I am
immensely impressed at the quality of service and efficiency of the staff at
Just Tools. All my questions concerning the product were answered swiftly and
the knowledge displayed of the products they sell is high. My product was
despatched quickly, packaged appropriately, and labelled clearly It arrived 2
days after purchase. My recommendation - If you want a tool listed on their
website, this is the place to buy it. Customer
communications were excellent with effective and fast feedback on questions or
issues. I have yet to receive my order, but have been impressed with the quality
of service and staff. If my tools are just as good I will be very happy! Nice site, easy to
navigate. Very fast dispactch. Got goods next day. I like the fact that you have
paypal. We will buy our tools
from your company (house use only). I find your service is better than Bunnings. My husband is wrapped
with his new drill, we were very impressed with the speed in which it arrived,
keep up the good work, we will most definitely use your website again. Extremely happy with
the trade and have recommended your company to a fellow modeller that requires
Dremel parts. Superb service and swift delivery. Satisfaction 100 %. Thankyou.
(New Zealand) I was going to telephone you.
I was very happy with the service provided .I received the nibbler on Friday
14th July. Thankyou very much for taking an interest and I hope to buy a few
more tools in the future,as there are no tool stores in Grenfell it is just as
easy for me to shop online. I used to live in South Melbourne but that was in
the 60s. Thank you once again . This was the best online
shopping experience I have had to date, even for a 40+ 'tradey' this was a great
site to use and very friendly. Very impressed with the level
of service via email you were very prompt in answering any questions and telling
me of other mortices that you carry in stock but were not on your web page and
only too happy to upload the information on to your web page. Thank you and it
was a pleasure shopping with you. I was initially referred to
your Store by RVIB Wood & Metalwork Training Program. Being sight-impaired,
using Taxi's for shopping is expensive. So, browsing/ordering tools online and
getting home delivery is both convenient, and an 80% saving on travel cost. I've
now ordered goods online twice and the service-promptness of delivery was
excellent. I've also found your over the phone and in-Store Service- eagerness
to help a Novice Home Handyman get the right Tool for the job is first class. I
feel very comfortable in your Store not to know everything there is to know
about all Tools and am very pleased by the willingness of Staff to educate and
suggest possibilities for problem solving. I'll be back.... and very often!" Found your site navigation,
information and ordering procedures to be first class. Very fast response time &
service, and receive the packing next day. Received the goods in quick
time to easy to buy via the net
thanks a lot very happy. Very happy with product
and service and will check your site when looking for and or comparing new tools
in the future. thank you Your service is fast,
efficient & easy. Fantastic service, I
ordered a petrol high pressure cleaner and it was delivered to Sydney within 24
hours ... good follow up with questions as well. Pleasure to deal with
!!!!! Will buy again !!!!! Ordered on Tuesday
arrived on Wednesday....cant do better than that , Thanks Darren. I ordered the Maglite
bulbs on Friday and they arrived on the following Monday. No hassles. Thank you. Many thanks for taking
care of my order which was such a small item. I am most thankful to you for good
service polite phone manner and an all over pleasure to do business with your
company. Such a small order, but very important to me. We found your
outstanding. Prompt & Excellent. We will deal with you guys again. Once I found your www
site via a Google search using the search words "t handle hex keys", I called
via the telephone, confirmed with staff the item was available but may be a week
wait, I was so surprised to actually see my order in just 3 days! I liked the packing done and
it was neatly delivered with out any damages. I valued the catalogues and would
like to keep in touch with you to purchase more tools and accessories in the
next current financial years. Excellent service all round
goods well packed and arrived undamaged. Ordering process was very
quick and easy and the dispatch and delivery very prompt. Excellent service. My first time buying tools
online and I was pleasantly surprised by how easy the whole procedure was. I
will definitely be coming back. I gave a wrong description of
this saw to the sales staff and he came back with the 173 model and parts
description which was spot on. He did an excellent job of suggesting what it
might be and was right. I inherited the saw with no books or parts description.
I am a lot wiser now after dealing with "Just Tools". Keep up the good service.
I'll be back. Thanks. I wasn't really sure if I was
going to be able to obtain what I was after and both the online and telephone
service were excellent. My item arrived in the post well packed and promptly.
Highly recommend your services, thank you very much. Easy to deal with
company. Received correct product in good order. Will do business again when
required. Very happy with
purchase and great service the price was half of what the local auto shops had. Great service !! Item
was delivered to Bendigo from Melbourne the day after despatch !!
Congratulations on first class service ... Overall Service by Just
Tools was excellent especially with advice by staff to me to purchase an
alternate high pressure unit more suitable to my needs. First time I have used Just
Tools and the service was excellent - no fuss - delivered on time - no hassles.
Well Done Quick response to emails. No
fuss and quick delivery.
Thx for the excellent service. The
Just Tools online experience was great, easy to navigate, select and buy with
confidence. I also rang and spoke to the despatch team and they treated me like
an important customer. I received a personalised email follow-up to make sure I
received my order. A perfect balance of human interaction to complement the
online experience. Great work guys! I'll be back.
Hi justtools team, This is not the
first time that I do purchase on line, but this time I am very satisfied the
fact that justtools do the business, as specialy despatched notification,
delivery by receipt delivery. Thank you for the very good service.
Great service, fast delivery, you
have everything that I am looking for.
Just Tools had a quick response to
a question asked about the product purchased. Easy to use payment system and a
fast delivery time.
First time user and i will be back
if need arises.
It is an easy method of locating
and buying tools-bit frightening actually! I also got some very useful brochures
with my purchase and the only thing saving my credit card is the $AUD/$NZD
parity!!!
Extremely quick response, very
happy with service provided, excellent prices compared to everywhere I have been
for tools. Will be back for more tools
Excellent service and
communication, prompt delivery, I have added Just Tools to my favourites list.
Clear pictures of products & good
descriptions.
Very prompt response to emails,
very good pricing, turn around time of product as stated 3 days for delivery was
correct, excellent product will deal with again when requiring tools.
I am extremely happy with the
service offered by Just Tools. Value for money is excellent and delivery time
was very surprising. I will definitely be looking through your 'shop' again.
Thank you for the very fast,
efficient process and delivery of the smart level order
Fantastic site - for the people who
know what they what and can't seem to find it, this online store is ideal. You
system is so good, I received the goods, before the email arrived to tell me
they are on the way. In an age where customer service is no longer a priority -
it's good to see there is still some old fashioned service and values. Keep up
the good work.
I bought tools at Just Tools 20
years ago when working in South Melbourne. Found you on the net and you had just
what I wanted, your sight made it very easy
Quick service, package arrived in
Adelaide on Monday after being despatched previous Friday. Very pleased with
service, quality of the product and also follow-up email.
Excellent prices and service,
efficient and prompt service & good product range.
I found the website allowed me to
look for what I wanted, the descriptions were practical and let me make a
decision based on the presented information, and the purchasing went through
without a problem. Your staff's courtesy and professionalism were exemplary. As
a small hardware design business, it is great to find an Australian supplier who
has embraced the online customer service business as well as you guys have. It's
one thing to offer online service, but as an online customer for more than 12
years, I can say it's quite another thing to receive the same attention and
service as a non-virtual customer.
A very easy and enjoyable shopping
experience I especially liked the delivery notification email (nice touch).
Thank You
I live 220k's from the
nearest Bunnings store, and frankly the local (40k away) Mitre 10 has minimal
stock, With Just tools I've found a site I can purchase the products I want at
(dare I say it.. less than Bunnings prices) without the travel, and they are
delivered to my local post office, Simple, no worries.
I was very impressed at just how
fast you delivered my order!! I will certainly come back!!
Amazed at fast delivery. Price much
cheaper than Hobbyco. It was great to find a site
inside Australia that had just what I needed, (and have never had a problem
using credit cards on the Net, to date, anyway !) And it was easy to purchase &
was sent in secure parcel that arrived in a couple of days.
Excellent! Ordered late
Friday, arrived early Tuesday. Everything happened as you would expect from a
specialist retailer.
I have now used Just Tools twice to
get hold of hard to find items in Brunei. In particular the hobby range of tools
like Dremels and the accessories that go with them are well covered. Shipment
was smooth and arrived within 2 weeks. All in all a good alternative to local
tool suppliers. Prices are not bad too. What you see is what you get.
Fantastic and easy web site to use. Friendly staff to deal with and prompt
service. We will definitely be ordering again. Excellent store to deal with
and highly recommend. Great service at a great
price, I'm impressed!
Dear People, I just want to thank you for a fast & efficient service for the
tools I bought from you. Youll be hearing from me soon. Thank you again.
The quality Tool Chest was a fraction of the cost of a local supplier here in
Port Augusta, SA. Even with freight added on it was a very considerable saving.
I
have told several trades people here in SA about your site and I will buy again
from you. Very affordable, very professional. Thanks for your kind service.
No complaints definitely, try Just Tools before shopping elsewhere. Well Done.
Glad that you kept stock of the products that I wanted to buy.
Your descriptive listing of quality tools at competitive pricing (even with
freight) is what attracts us most when purchasing tools for the school from Just
Tools over the internet.
Thanks for the prompt service. Particularly the 2 copies of the receipt to make
the redemption process easier. Looking forward to using your services again.
Very pleased with prompt return of phone calls and over the phone information.
I
would just like to say that I found Just Tools excellent to deal with, their
service is wonderful, they keep in touch and let you know what is happening with
your order, they are pleasant and courteous. I will certainly shop with them
again.
The website is well organised, easy to navigate and understand, and appealing to
look at. The service is friendly and prompt, and the postage costs are very
reasonable. Well done and thank you. Its great to have quality tools easily
available via the internet.
Thank you for the fast and efficient service and I am very pleased with my
purchase.
You guys are legends! Earlier this year I was visiting Melbourne and had the
chance to pick up, in person, a tool that I had seen on your website. The layout
of your store was well thought out and the level of personal service was really
professional.
My only issue with Just Tools is that you are so far away from where I live
which is on the Sunshine Coast. Oh well theres always the website which is also
very professional and well designed.
Received package within one week of ordering item, fantastic service. Thanks.
Order was easily placed via email(contact us) on the website. Staff were
friendly, efficient and knowledgeable.
Excellent order status follow up offered by your staff, I am impressed by the
high level of customer service makes it a joy to buy with confidence.
The best tools shop online.
The prompt service and confirmation of stock were most appreciated.
An excellent website, however didnt list the products I needed. This was easily
fixed by sending an e-mail to Just Tools and within minutes, I had a response
and then I placed my order. A confirmation e-mail came back and the delivery was
on its way. An efficient and great company to deal with. Thanks
Thanks for your very prompt service and excellent price on both item and
delivery.
I
have bought tools from many international web sites. Yours has been the best so
far in terms of ease of use and ordering. The service was fast and efficient and
I will use you again.
Great to be able to find something after hours and have it delivered
.it takes
away a lot of hassle!
Very pleasant to deal with, easy to communicate with and explained in laymans
terms that we understand, not all blokey like some tool shops. Well done.
Great service, prompt dispatch, best service in Port Hedland, North West,
Western Australia (even though you are in South Melbourne). Keep up the good
work.
It has been a pleasure dealing with justtools.com.au, the transaction was easy
and the communication was very fast. Thank you.
Excellent service, reasonable prices. What more could I ask for?
Easy to find and buy tools/equipment. Have now purchased about 4 more items over
a number of months and have had no trouble at all.
Couldnt be happier with the service, very prompt delivery and well informed
along the way. Great Product. Thanks!
Extremely satisfied with my purchase. Quality of products excellent, expedient
delivery, customer service and communication of the highest standard. Will
recommend with no hesitation.
I
am utterly impressed with the service provided as well as the goods sold. The
prices are excellent and it is a delight to see Just Tools on occasion to
include special bonuses. I purchased Dremel and as a bonus it came with a Flex
Shaft and a whole bunch of other bits. Excellent work guys.
As I am disabled and unable to shop personally, finding your web site certainly
makes shopping for tools a lot easier. Now I do not have to rely on my home
helper to do my blokey shopping for me, I can do it myself.
Thank you Just Tool.
As a hobby carpenter and DIY person I find the online catalogue a great way to
see what types of tools are available.
I
have found Just Tools to be an excellent place to shop for tools, the service is
excellent and the website is also easy to use to find what I am looking for,
Ill most certainly use Just Tools again.
Goods ordered Monday, confirmation e-mail Tuesday, goods delivered Friday.
Excellent service and outcome. My second purchase from Just Tools without a
hitch. Highly recommended. |
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